AI Disclosure & Policy

How We Use AI

KeyCoMatch uses artificial intelligence to enhance your housing experience. Our AI-powered features include:

• Compatibility Matching: AI analyzes your profile and preferences to suggest compatible housing matches based on lifestyle, habits, budget, and accessibility needs.
• Platform Guidance: AI assistants help you navigate the platform, answer common questions, and guide you through workflows.
• Workflow Support: AI provides explanations and guidance for housing workflows, agreements, and documentation.
• Communication Support: AI tools help with dispute reflection, de-escalation, and constructive communication.
• Content Generation: For professionals, AI assists with listing copy, marketing drafts, and campaign suggestions.
• Risk Flagging: AI may flag potential compatibility concerns or risk indicators based on profile data to help users make informed decisions.

AI Matching Algorithm

Our proprietary matching algorithm considers multiple factors including:

• Lifestyle preferences (schedule, noise tolerance, cleanliness standards)
• Budget compatibility and financial expectations
• Accessibility requirements
• Location preferences and commute needs
• Pet policies and household preferences
• Communication style and conflict resolution preferences

Match scores are suggestions only. They do not guarantee compatibility or successful housing arrangements. Users should always conduct their own due diligence.

Important Limitations

Your Data & AI

• Your data is not used to train public AI models.
• AI inputs may be processed temporarily for functionality and compliance.
• We use third-party AI services with appropriate data protection agreements.
• AI interaction metadata (usage counts) may be stored for platform improvement.
• You can request information about how your data is used in AI processing.

AI-Powered Add-Ons & Credits

Some AI features are available as add-ons through our credit system:

• AI Customer Service Bot: Automated FAQ responses and platform guidance
• AI Marketing Assistant: Listing promotion and marketing draft generation (Partner tier)
• AI Guidance Bot: Enhanced workflow and agreement explanations (Core tier and above)

AI add-on features are subject to fair-use limits based on your subscription tier and available credits. Usage caps may apply to manage costs and ensure quality.

Accuracy & Responsibility

While we strive for accuracy, KeyCoMatch:

• Does not guarantee the accuracy or completeness of AI-generated content
• Is not responsible for decisions made based on AI output
• Recommends consulting licensed professionals for legal, financial, or medical matters
• Continuously improves AI through A/B testing and feedback loops

Usage Limits

AI features are subject to fair-use limits based on your subscription tier. We may limit, throttle, or suspend AI access to manage costs and prevent abuse. Higher subscription tiers include expanded AI capabilities and higher usage limits.

Human Oversight

AI is a tool to assist, not replace, human judgment. Important decisions about your housing situation should always involve your own careful consideration and, where appropriate, consultation with qualified professionals. KeyCoMatch maintains human oversight of AI systems and regularly reviews AI outputs for quality and compliance.

Updates to This Policy

As AI technology evolves, we may update this disclosure to reflect new capabilities, limitations, or regulatory requirements. Material changes will be communicated through the platform.